Terms Of Purchase

Overview

These Terms of Purchase (“Terms”) govern your purchase of products and services available through:

https://calethique.com/

(the “Website,” “Company Sites,” or “Sites”).

The Website is owned and operated by:

Henan Xiaoyu Future Technology Co., Ltd.

Throughout these Terms, the words “Calethique™,” “we,” “our,” and “us” refer to Calethique™ and Henan Xiaoyu Future Technology Co., Ltd.

Your use of the Website, purchase of products, and access to related services are also governed by our:

  • Terms of Use
  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy

which are incorporated into these Terms by reference.

Please carefully read these Terms of Purchase before purchasing or using any products or services through calethique.com.

By placing an order, purchasing products, or using services provided through our Website, you agree to these Terms of Purchase.


1. General Terms

These Terms of Purchase constitute a valid agreement between you and Calethique™.

By purchasing products through our Website, you confirm that:

✔ You are at least 18 years of age, or have reached the legal age of majority in your location

✔ You have the legal capacity to enter into a binding agreement

✔ You are not prohibited from receiving services under applicable laws, regulations, or restrictions

You agree to purchase and use products available through calethique.com in compliance with:

  • These Terms of Purchase
  • Applicable laws and regulations
  • Any requirements applicable in your location

You are responsible for ensuring that purchased products can be legally imported, received, and used in your jurisdiction.

For customer service quality, security, and training purposes, communications between you and Calethique™, including emails and customer support conversations, may be recorded or retained.


2. Privacy Notice

Your personal information is collected, used, and processed according to our:

Privacy Policy

By using our Website or purchasing products from Calethique™, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.

The Privacy Policy explains:

  • What information we collect
  • How information is used
  • How information is protected
  • Your available privacy choices

Calethique™ may update its Privacy Policy from time to time.

Any updates will be posted on:

https://calethique.com/

Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.


3. Purchases & Order Processing

Order Acceptance

Submitting an order through calethique.com does not automatically mean your order has been accepted.

Calethique™ reserves the right to review, accept, refuse, or cancel any order at its discretion.

Orders may be cancelled or declined in situations including, but not limited to:

  • Product availability issues
  • Incorrect pricing information
  • Suspected fraudulent activity
  • Unauthorized transactions
  • Incorrect customer information
  • Other circumstances requiring review

If we do not process or cancel an order:

✔ You will be notified by email

✔ Any payment collected will be refunded to the original payment method


4. Order Verification

To protect customers and prevent unauthorized purchases, Calethique™ may request additional information to verify an order.

We reserve the right to delay processing or cancel orders if verification cannot be completed.


5. Product & Service Descriptions

Calethique™ makes reasonable efforts to provide accurate information regarding products and services available through our Website.

Product information may include:

  • Product descriptions
  • Images
  • Specifications
  • Dimensions
  • Features
  • Pricing information

However, we do not guarantee that all information will always be:

  • Complete
  • Accurate
  • Current
  • Error-free

Product images are provided for reference and may vary slightly due to:

  • Screen settings
  • Lighting conditions
  • Manufacturing differences

If a product received is significantly different from its description, customers may request assistance according to our Return & Refund Policy.


6. Product Availability

Product availability displayed on calethique.com is provided for reference only.

Although we work to maintain accurate inventory information, availability may change due to:

  • Customer demand
  • Inventory updates
  • Supplier availability
  • Logistics conditions

In rare situations, a product may become unavailable after an order has been placed.

If this occurs:

✔ We will notify you by email

✔ The unavailable product may be removed from your order

✔ Any payment collected for the cancelled item will be refunded


7. Pricing Information

Calethique™ strives to provide accurate pricing information.

However, pricing errors may occasionally occur due to technical issues, system errors, or incorrect information.

We reserve the right to:

✔ Correct pricing errors

✔ Cancel affected orders

✔ Refund payments already collected

If a pricing issue affects your order, we will notify you before completing the purchase.


8. Product Features & Website Functions

Our Website may provide features such as:

  • Product previews
  • Quick product views
  • Add-to-cart functions
  • Product comparison tools

These features are provided for convenience only.

The full product page contains the most detailed information regarding:

  • Product specifications
  • Available options
  • Product descriptions
  • Pricing information

Customers should review product details carefully before completing a purchase.


9. Shipping & Delivery

Estimated delivery times are provided for reference only and are not guaranteed delivery dates.

Delivery may be affected by:

  • Product availability
  • Carrier delays
  • Weather conditions
  • Customs procedures
  • Transportation issues
  • Destination restrictions

Estimated delivery is generally within:

30 days or less after successful payment

However, actual delivery times may vary depending on circumstances outside our control.

For additional shipping details, please review our Shipping Policy.


10. Product Responsibilities & Additional Disclaimers

Products purchased through Calethique™ may not always include:

  • Manufacturer warranties
  • Local service support
  • Product manuals in every language
  • Safety instructions in every destination language
  • Compatibility with every country's standards

Some products may require:

  • Additional accessories
  • Adapters
  • Converters
  • Specific usage conditions

Customers are responsible for researching products before purchase to ensure they meet their needs and comply with local requirements.


11. Taxes, Customs & Import Fees

Customers are responsible for any taxes, customs duties, tariffs, or fees imposed by the destination country.

These charges may include:

  • Sales taxes
  • Use taxes
  • Value-added taxes (VAT)
  • Import duties
  • Customs fees

Calethique™ does not control customs policies and is not responsible for charges imposed by local authorities.


12. Order Cancellation

Cancellation requests must be submitted as soon as possible.

Orders may only be cancelled before:

  • Processing begins
  • Fulfillment starts
  • Shipment preparation begins

Once an order has been shipped, cancellation is no longer available.

For cancellation assistance:

📧 service@calethique.com


13. Returns & Refunds

Returns and refunds are handled according to our:

Return & Refund Policy

Customers should review return eligibility, procedures, and refund timelines before submitting a request.

For assistance:

📧 service@calethique.com


14. Changes To These Terms

Calethique™ reserves the right to update or modify these Terms of Purchase at any time.

Updated versions will be posted on:

https://calethique.com/

with the revised effective date.

Your continued use of the Website after updates are posted constitutes acceptance of the revised Terms.


15. Contact Information

For questions regarding these Terms of Purchase, please contact us:

Brand Name:
Calethique™

Company Name:
Henan Xiaoyu Future Technology Co., Ltd.

Website:
calethique.com

Email:
service@calethique.com


Thank you for choosing Calethique™.

We are committed to providing transparent purchasing information, reliable products, and a smooth shopping experience for every customer.